Questions and answers

No. Nasza Łapa is an online shop born in Poland. We don't run a public fundraiser — we sell bracelets, necklaces and pins and use our sales to support shelter dogs across Europe. In Poland, where we started, we work with organisations such as the Stowarzyszenie Oczami Zwierząt association. The rules of this cooperation are described in our Terms of Service.

Yes — our bracelets are stretchy and have no clasp, so they fit most women's and men's wrists (Shelter Bracelets: approx. 16 cm circumference, 8 mm beads).

Add any two bracelets from the Miyuki collection to your cart — the discount is applied automatically, no code needed.

Once your parcel ships, you'll receive an email with the tracking number and a link to follow your delivery.

Yes, within 24 hours of placing your order — just email pomoc@naszalapa.pl. After that, your order is already being prepared.

Nasza Łapa is a shop, not a public fundraiser. Born in Poland, we use our sales of bracelets and pins to fund help for shelter dogs across Europe — starting in Poland, where we work with partners such as the Stowarzyszenie Oczami Zwierząt animal welfare association.

What we fund depends on current needs: sometimes food, sometimes vet treatment or equipment. Our actions in Poland are documented in our Help Diary (in Polish) — with the date, place and photos.

We ship orders within 24–72 hours (business days) and delivery usually takes 6–12 business days. You'll get a tracking number by email.

Shipping is free on orders over €39 (449 kr in Norway). Below that, the shipping cost is shown at checkout.

You have a 30-day Satisfaction Guarantee. If something isn't right, email pomoc@naszalapa.pl — send the product back and we'll refund your money. This is in addition to your statutory 14-day right of withdrawal.

Visa and Mastercard cards, Apple Pay and Google Pay — the methods available in your country are shown at checkout. Payments are handled by certified payment providers; we never see your card details.